Enhance aftermarket efficiency with a connected and seamless experience
Boost Revenues with AI–Driven, Connected Service Lifecycle Management
Unify service data and automate end-to-end lifecycle processes to shift from reactive support to proactive service. Tavant’s Service Lifecycle Management solutions embed AI across every function: customer support, field service, warranties, parts planning, quality checks, recalls, and more. Real-time insights and prescriptive workflows empower your teams to work smarter, increase customer satisfaction, and accelerate top-line performance. Our AI-powered solution integrates seamlessly, scales effortlessly, and delivers measurable business outcomes.
Warranty Management
Streamline after sales processes, increase profitability, and enhance customer satisfaction with Tavant’s next generation warranty management software.
Product offerings
Backed by our deep domain expertise, years of experience, and robust execution frameworks, we’ve helped leading organizations transform with connected service solutions. Tavant’s end-to-end SLM products and services cater to a wide range of verticals and horizontals, ensuring comprehensive coverage.
Service Intelligence
Reduce machine downtime, minimize maintenance costs, and enhance revenue by gaining valuable insights from warranty, claims, quality, contracts, IoT, and engineering.
Service Parts
Management
Streamline business operations with a single source of service data to accurately manage the planning, forecasting, pricing, returns, repair, recalls, and refurbishment of service parts.
Field Service
Management
Empower field service data teams with actionable insights and 360-degree knowledge of their customers, machines, and field technicians for an elevated service experience.
Service Contracts
Leverage Tavant’s service contracts solution that improves the product value with easy contract management, customizable invoices, and intelligent claims submission.
Supplier Recovery
Automate the management of supplier contracts, recovery from suppliers, and make informed decisions with Tavant’s supplier recovery solutions.
Recalls
Empower administrators to effortlessly create and publish recall notices, incorporating automated notification reminders, to effectively boost recall completion rates.
Audits
Conduct seamless audits with AI/ML-based dealer and claim scoring, facilitating efficient audit planning and execution, while enabling easy access to past audits and actionable findings.
Quality Management
Ensure superior quality management by leveraging an AI/ML-enabled system that proactively detects field failures, enabling timely detection of quality issues and quicker lead-time for service campaign rollouts.
Warranty Management
Streamline after sales processes, increase profitability, and enhance customer satisfaction with Tavant’s next generation warranty management software.
Customer Service
Enhance customer service by improving customer experience and product experience, utilizing analytical insights for swift issue resolution, seamless integration with warranty management, business rules automation, and precise coverage information.
Service Intelligence
Reduce machine downtime, minimize maintenance costs, and enhance revenue by gaining valuable insights from warranty, claims, quality, contracts, IoT, and engineering.
Service Parts
Management
Streamline business operations with a single source of service data to accurately manage the planning, forecasting, pricing, returns, repair, recalls, and refurbishment of service parts.
Field Service
Management
Empower field service data teams with actionable insights and 360-degree knowledge of their customers, machines, and field technicians for an elevated service experience.
Service Contracts
Leverage Tavant’s service contracts solution that improves the product value with easy contract management, customizable invoices, and intelligent claims submission.
Supplier Recovery
Automate the management of supplier contracts, recovery from suppliers, and make informed decisions with Tavant’s supplier recovery solutions.
Recalls
Empower administrators to effortlessly create and publish recall notices, incorporating automated notification reminders, to effectively boost recall completion rates.
Audits
Conduct seamless audits with AI/ML-based dealer and claim scoring, facilitating efficient audit planning and execution, while enabling easy access to past audits and actionable findings.
Quality Management
Ensure superior quality management by leveraging an AI/ML-enabled system that proactively detects field failures, enabling timely detection of quality issues and quicker lead-time for service campaign rollouts.
Warranty Management
Streamline after sales processes, increase profitability, and enhance customer satisfaction with Tavant’s next generation warranty management software.
Customer Service
Enhance customer service by improving customer experience and product experience, utilizing analytical insights for swift issue resolution, seamless integration with warranty management, business rules automation, and precise coverage information.
Benefits
Agile, flexible,
and scalable
Pay only for modules required, add or remove users as needed and get support on-demand.
User-friendly
modules
Enable great user experiences with configurable rules and workflows a and a responsive UI.
IoT-enabled and
mobile-ready
Our AI-first approach to service excellence ensures seamless connectivity across devices.
Agile, flexible, and scalable
Pay only for modules required, add or remove users as needed and get support on-demand
User-friendly modules
Enable great user experiences with configurable rules and workflows and a responsive UI
IoT-enabled and mobile-ready
Our AI-first approach to service excellence ensures seamless connectivity across devices
-
Agile, flexible, and scalable
Pay only for modules required, add or remove users as needed and get support on-demand
-
User-friendly modules
Enable great user experiences with configurable rules and workflows and a responsive UI
-
IoT-enabled and mobile-ready
Our AI-first approach to service excellence ensures seamless connectivity across devices
