Tavant’s Service CRM provides a self-service facility, online information access to your end customers for all their post-sales needs and enables to you use the internet communication channel to get closer to them.  
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Aberdeen Research on Strategic Service Management
Through Tavant’s Service CRM, your customers get online access to all their post purchase needs. They can register products, purchase extended warranties or service contracts over the internet and also log complaints or service calls. The customer information captured allows you to administer marketing campaigns for cross-selling complementary products or re-sale of better version of already bought products. Customer feedback surveys can also be administered that are very specific to services performed recently.

The features include Product Registration, Service Contracts, Customer Feedback, Marketing Campaigns, Customer Service.
 
SERVICE CRM FEATURES
 
 
 

Customer Showcase

IR

Federal Signal

BobCat

Transcore

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