Home > Service Operations > Service CRM
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Through Tavant’s Service CRM, your customers get online access to all their post purchase needs. They can register products, purchase extended warranties or service contracts over the internet and also log complaints or service calls. The customer information captured allows you to administer marketing campaigns for cross-selling complementary products or re-sale of better version of already bought products. Customer feedback surveys can also be administered that are very specific to services performed recently.
The features include Product Registration, Service Contracts, Customer Feedback, Marketing Campaigns, Customer Service. |
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