Benefits of Tavant Warranty
KPI	Benefits
Warranty cost	› Reduction in total warranty cost by up to 20%   o Processing and Administrative cost reduction by up to 20%   o Elimination of fraudulent and duplicate claims   o Significant increase in supplier recovery; over 50%   o Product improvement and service enhancement initiatives from warranty intelligence enable warranty payout reduction by up to 20%
Operational efficiency	› Claims processing time reduction by up to 30% › Lead time reduction in supplier warranty recovery by up to 20%
Accuracy	› Increase in accuracy of warranty payout
Cash flow	› Increase in accuracy of forecast › Warranty reserves reduction by up to 20% › Increase in aftermarket revenues with optimized service contracts
Customer satisfaction	› Increase in customer goodwill and satisfaction index due to easier claims process, clear visibility, quicker payout, and improved product quality
Stakeholders satisfaction	› Seamless collaboration between partners � OEM, dealers, service centers, suppliers, service providers, third party administrators, and internal business functions
ROI	› Realization of benefits can start as early as 6 months from deployment

Salient Features of Tavant Warranty

› One stop integrated solution for warranty lifecycle management

› User-friendly system with simplified navigation through transactions

› Dynamic business rules & workflow engine for detection of invalid and fraudulent claims

› Intuitive parts return and supplier recovery management with an automated workflow

› Simplified administration for diverse policies and contracts

› email alert framework for intuitive resolution of issues

› Warranty intelligence for dynamic insight on critical performance metrics for cross-functional improvements

› Customized reporting and robust query builder

› Extended warranty and service contracts management to optimize aftermarket revenues & profitability

› Visibility of parts availability across the dealer network and optimizing inventory

› Speedier field service and effective utilization with mobile field service mgmt. for field reps and technicians

› Simple and easily configurable interface

› Smooth data migration and management

› Seamless integration with dealers, service centers, suppliers, and OEM enterprise applications

› Multitenant deployment for conglomerates, enabling standardization and increased economies of scale

› Multi-lingual and multi-currency compatibility

› Collaborative approach to reduce warranty spend, improve product quality and increase customer satisfaction

Specific Modules >

> Warranty Administration > Warranty Claims Management > Parts Return > Supplier Recovery > Warranty Intelligence > Service Contracts > Extended Warranties

What Next >

> Call us at 866.9.TAVANT > Email us at bizdev@tavant.com