Home >eBusiness > Network Solutions Case Study
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| Network Solutions, LLC is a technology company which was founded in 1979. The domain name registration business has become the most important division of the company. Network Solutions manages more than 7.6 million domain names. Their size, founding status, and longevity have made them one of the most important corporations affecting domain name price and policy. |
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| Challenge |
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Operating multiple databases and running through numerous algorithms made detecting fraudulent sales orders a painstaking task for Network Solutions. They needed a compact, centralized system to make fraud detection hassle-free.
Querying fraudulent sales orders was a
harrowing experience for Network Solutions. |
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| Solution |
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Fraud Management Tool - a web-based, intelligent central storehouse of fraud business rules and data. Reports and business rules could be changed/generated on the fly.
Tavant used specific strategy for aligning the development processes to Network Solutions' existing systems.
Great care was taken to ensure the entire process of shifting to a centralized system was systematic, with a step-by-step mechanism of importing all the data from the respective sources and uploading them to the Fraud Management Tool.
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| Results |
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> No client complaints for 1 month of post production support
> Investigate and initiate action for fraudulent orders
> Stringent user authentication measures
> Elimination of multiple databases
> No need for specialized talent for new database operability
> Early client feedback and error-free software with the iterative methodology
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